Category Archives: Marketing

How Effective Can Creativity Be In The Age of AI?

The advertising industry has seen beaucoup changes over the past few years. One recent change that is sweeping the ad scene is Artificial Intelligence or AI for short. We’re still grappling with it.

Man and AI robot waiting for a job interview: AI vs human competition Credit: Adobe Stock

With this in mind, I came across an article written by the Op-Ed Contributor of MediaPost, Manjiry Tamhane, who sheds a fairly comprehensive take on AI and how best to understand it and cope with it to enhance our creativity and, in turn, our marketing and advertising. It’s a bit of a long read but worth it.

Writes Manjiry . . .

The marketing landscape is undergoing a seismic shift. The rise of artificial intelligence (AI) is not just transforming how brands engage with consumers—it’s revolutionising how we measure, optimise, and ultimately prove the value of creativity itself. For marketers eager to demonstrate the tangible impact of their creative work on sales, AI-powered measurement techniques offer an unprecedented opportunity.

This is an exciting, future-focused moment for our industry. Creativity has always been at the heart of effective marketing, but now, thanks to AI, we can finally unlock its full commercial potential with scientific precision.

Why Creative Effectiveness Is More Important Than Ever

In a world where consumers are bombarded by thousands of messages every day, creativity is what cuts through the noise. It shapes perceptions, drives engagement, and builds lasting brand equity. However while media optimisation—deciding where and when to place messages—has long been a focus, it’s increasingly clear that creative quality is just as critical. In fact, research from the Institute of Practitioners in Advertising (IPA) suggests that up to 49% of a campaign’s sales uplift can be attributed to creativity.

Yet, for years, measuring the true impact of creative ideas and executions has been notoriously difficult. Marketers have often relied on intuition, anecdotal evidence, or basic metrics such as impressions and click-through rates. While tools like ad recall surveys, focus groups, and creative awards offer some insight, these methods frequently fall short of capturing the full contribution of creativity to business outcomes. Traditional measures tend to overlook how creative quality drives emotional engagement, brand equity, and importantly, sales impact. 

Enter AI. With the advent of advanced data analytics and machine learning, we now have the tools to decode what makes creative work effective—and, crucially, to link it directly to sales performance. 

The Evolution of AI in Marketing: From Data Mining to Generative Models

To appreciate the transformative power of AI, it’s worth reflecting on how far we’ve come. In the 1990s, AI in marketing was largely limited to rule-based systems—useful for direct marketing, credit scoring, and basic customer segmentation. The 2000s saw the rise of machine learning and web analytics, enabling marketers to understand online behaviour in new ways. 

The 2010s ushered in the era of deep learning and personalisation. AI could now analyse unstructured data—images, text, even video—at scale, powering everything from chatbots to personalised recommendations. Fast forward to today, and generative AI models like ChatGPT, Gemini, and Llama are producing compelling copy, visuals, and even video content tailored to specific audiences and platforms. 

What’s changed most dramatically is speed and scale. Since 2010, the cost of computing power has plummeted, while the volume of global data has exploded. This abundance of data fuels ever more sophisticated AI systems, capable of processing information and generating insights in real time. While AI has enabled marketers to analyse vast datasets and uncover patterns, we are now entering an era defined by ‘agentic AI’—artificial intelligence systems that can act with autonomy and initiative. These AI agents are capable of proactively managing tasks, making decisions, and optimising campaigns in real time. 

For marketers, this means moving beyond hindsight (what happened) and insight (why it happened), to true foresight—predicting what will work best before campaigns even launch.

Cracking the Code: How AI Measures Creative Effectiveness 

So, how does AI help us truly understand the effectiveness of creative work?

The answer lies in the ability to analyse vast numbers of creative assets—across multiple channels, formats, and iterations—and extract the features that drive results. With agentic AI, intelligent agents can autonomously evaluate creative assets, identify high-performing elements, and recommend improvements, freeing up human teams to focus on strategy and ideation.

Here’s how next-generation AI-led techniques are transforming creative measurement:

1. Feature Importance

Machine learning models can automatically score each creative feature—be it a visual element, tone of voice, messaging, or format—against key business outcomes such as sales or brand lift. By connecting creative features to end-market measurement, marketers can pinpoint which elements have the greatest impact, and which may be holding back performance.

2. Feature Testing

With thousands of creative variations running across different channels, it’s impossible for humans to keep track of what works best. AI analyses past campaigns to identify which combinations of features consistently perform well. AI agents can continuously test and learn from past campaigns, autonomously adjusting parameters to find optimal combinations. This enables teams to establish rules and guidelines for future creative development, ensuring that each execution is built for success.

3. Predictive Modelling

Perhaps most excitingly, AI allows marketers to simulate and predict the likely performance of creative assets before they go live. If a particular advert underperformed, predictive modelling can reveal which features—if added or emphasised—would have boosted its impact. This empowers creative teams to experiment boldly, iterate rapidly, and optimise campaigns with confidence.

4. Content Recommendations

Advanced AI models don’t just diagnose problems—they prescribe solutions. By analysing patterns across successful campaigns, AI can recommend specific changes to creative content, such as introducing the brand name earlier in a video or adjusting the call-to-action for greater clarity. Crucially, these recommendations respect brand guidelines and ensure consistency across all touchpoints.

5. Visualising the Brand Space

AI can also map out the “creative execution space” for a brand and its competitors, revealing who owns which creative territories and where there may be opportunities for differentiation. For example, analysis of fast-food advertising in the US has shown how one brand’s creative approach began to encroach on another’s distinctive territory—insights that would be nearly impossible to glean manually.

AI Across the Funnel: Precision at Every Stage

While AI is transforming creative measurement, it’s important to remember that the fundamentals of marketing remain unchanged. At its core, marketing is about guiding customers through a journey—from awareness and consideration to conversion, retention, and advocacy. 

What’s changed is how AI enables us to execute each stage with unprecedented precision and agility: 

Top of Funnel: AI analyses massive datasets to segment audiences and optimise ad placements, maximising reach and impressions. 

Mid-Funnel: Personalisation engines ensure that potential customers see content tailored to their needs, while predictive analytics anticipate what information or incentives will move them closer to purchase.

Bottom of Funnel: AI streamlines the conversion process, optimising landing pages, personalising calls-to-action, and automating follow-ups.

Post-Conversion: AI-driven customer service tools provide instant support, while predictive models trigger retention strategies and suggest complementary products.

At every stage, AI helps marketers model key performance indicators (KPIs), attribute value accurately, and optimise investments for maximum growth. Crucially, it is creative that acts as the catalyst, moving consumers seamlessly through the funnel—from capturing attention at the awareness stage, to sparking interest and consideration, driving action at conversion, and fostering loyalty post-purchase. By harnessing AI to measure and refine creative effectiveness at each touchpoint, brands can ensure their messaging not only reaches the right audience but also resonates powerfully, guiding consumers along the journey and maximising the impact of every marketing investment.

Taking Action: How to Embrace the Future of Creative Measurement

To harness the full potential of AI-led creative effectiveness measurement, brands should consider the following actions:

  • Adopt a Data-Driven Mindset: Invest in AI-powered tools and talent to move from intuition to evidence-based creative strategies. Make data central to every decision.
  • Foster Experimentation: Encourage rapid testing and learning, using AI to simulate and refine creative concepts before launch. Create a culture where experimentation is celebrated and failure is seen as a step towards improvement. 
  • Align Creativity with Business Goals: Use AI insights to ensure every creative decision is linked to measurable sales impact, not just aesthetic appeal or awards.
  • Assess Organisational Readiness: Evaluate your organisation’s data, technology, and people to ensure you’re equipped for sustainable, AI-driven growth. Tools like the Marketing Impact Readiness Assessment (MIRA) can help benchmark your capabilities.
  • Prioritise Privacy and Ethics: As you embrace AI, ensure robust governance and transparency around data usage. Build trust with customers by being clear about how their data informs creative targeting and measurement.

A Bold New Era for Creative Effectiveness

AI isn’t just reshaping creative development—it’s redefining how we measure, optimise, and prove the value of creativity. However, the true power of this new era lies in the collaboration between human ingenuity and AI-driven insight. While AI brings speed, scale, and analytical precision, it is human creativity, intuition, and strategic thinking that inspire ideas, craft compelling narratives, and connect emotionally with audiences.

Credit: Adobe Stock

Brands that embrace these future-focused techniques—harnessing the best of both human talent and artificial intelligence—will lead the way, delivering campaigns that don’t just look great, but drive real business results. The future of creative effectiveness is bright, bold, and powered by a partnership between imagination and intelligence.

Now is the time to combine your team’s creative vision with the transformative capabilities of AI, creating marketing that inspires, engages, and delivers measurable growth. 

Are you ready to seize the opportunity? The next chapter of creative effectiveness starts now—with humans and AI working together.

What form that will take, who knows. One thing’s for sure; it’s the next stop on Creativity’s journey to persuasive excellence.

Hopefully making a ruckus, one blog post at a time!

Be sure to check out my other blog, Joe’s Journey, for selected short stories and personal insights on life and its detours.

Brands shy away from creative risk

Periodically I come across articles of interest that I want to share. Below is one such piece. It’s written by Aaron Baar and delves into the mindsets of marketers and their respective brands when it comes to taking risks. Given the current socio-political environment, it’s no wonder that companies are backing away from and giving second thought to creative risks. So, let’s get to it, shall we?

Among marketers, 63% are focused on short-term tactics rather than long-term brand building, up from 53% in 2023. Photo via Adobe Stock

Dive Brief:

  • Only 13% of brand marketers and creatives view their companies as “risk-friendly” when it comes to creativity, while 29% are highly risk averse, according to the 2025 State of Creativity report from Lions, which produces the annual Cannes Lions creativity festival.
  • The report, now in its fifth year, surveys more than 1,000 marketers and creatives around the world and includes qualitative information from one-on-one industry leaders. More than half of respondents (51%) said their customer insights are too weak to develop bold creative, and 57% said they struggle to react quickly to cultural moments. 
  • The survey also revealed that brands are increasingly focusing on short-term marketing activities, rather than long-term brand building. In the 2025 survey, nearly two-thirds (63%) of respondents said their brands were focusing on such tactics, up from 53% in 2023. 

Dive Insight:

Brand and agency executives are becoming more risk-averse when it comes to marketing creative, which could negatively impact growth, according to the largest creativity festival. Outside data cited in the report backs up the assertion that stronger creativity leads to better business results. Brands that take creative risks generate four times higher profit margins than those that don’t, per WARC and Kantar. Additionally, brands with an appetite for creative risk are 33% more likely to see long-term revenue growth, according to Deloitte.

The aversion to “creative risk-taking,” defined by the survey as “bold, unconventional ideas that challenge norms and engage audiences in unexpected ways,” boils down to issues marketers face like poor insights and an inability to respond to cultural moments quickly, per the report. 

With regard to insights, 51% of respondents said their ability to develop high-quality insights was poor or very poor. Conversely, only 13% said their ability was very good or excellent. The main barriers to developing quality insights were a lack of understanding and clarity as to what makes a good insight, not enough priority on insight development and insufficient time allocated to insight exploration. 

The report noted that strong agency-brand relationships and more diverse teams and methods yielded better, more actionable insights. Additionally, AI use also increased efficiency and reduced bias.

A lack of confidence in consumer insights is also leading to brands’ inability to respond to cultural moments. According to the report, 57% of brands struggle to react quickly when something happens, and only 12% rate their ability to do so as “excellent.” Other challenges include too many layers in the approval process and limited resources and investment. Recommendations include streamlining internal processes and shaping culture rather than chasing it.

Interesting take, wouldn’t you say? I’d be curious as to your take on this report and, given your perspectives, what comments you may have. Let me know, okay?

Hopefully making a ruckus, one blog post at a time!

Be sure to check out my other blog, Joe’s Journey, for selected short stories and personal insights on life and its detours.

Kick Start Your Creativity

Some times we all need a kick in the pants to get our creative juices to start flowing. Perhaps the attachments in this post will help in that regard. I wrote these years ago in preparation for some speaking engagements. Given their nature, I’d bet they’re still valid today.

Hopefully making a ruckus, one blog post at a time!

Be sure to check out my other blog, Joe’s Journey, for personal insights on life and its detours.

And, check out creative selections from ideasnmore.net.

Jolan tru!

 

Creativity: Key Driver to Profitability in B2B Advertising

In my continuing effort to share pertinent information regarding the value that creativity plays in today’s marketplace, I share the following interview from LinkedIn as it relates to business-to-business advertising.

As part of a multi-year partnership between LinkedIn and Cannes Lions, LinkedIn along with its think tank, the B2B Institute, worked with the Cannes Lions as a strategic thought partner to develop the Creative B2B Lions Awards. Below are excerpts from a LinkedIn interview with Tyrona Heath, Director of Marketing Engagement at LinkedIn’s B2B Institute. It is aimed at celebrating and championing B2B excellence to drive creativity and excitement amongst B2B brands, marketers, and advertisers.

Summary:

  • Creativity is a key driver of profitability in B2B marketing and plays a crucial role in building brand recognition, differentiation, and market share
  • B2B advertising is facing a crisis of creativity, with research showing that 75% of B2B ads receive a low effectiveness rating
  • B2B brand building has a massive untapped opportunity, with significant growth potential in the marketing services industry

When you talk about creativity in B2B, it can feel abstract. Can you explain it in a tangible and relatable way?

For a long time, people have associated B2B with purely business-related content, detached from the principles that influence decision-making. However, B2B content is consumed by human decision-makers who are influenced by the same factors as any other audience. Emotion, storytelling, music, characters, and persuasive techniques are all necessary in B2B to inspire decision-making. Ultimately, it’s about creating a memorable brand that stands out and drives effective outcomes, with creativity at the center.

Is B2B advertising facing a crisis of creativity? And if so, how did we get here?

In the case of B2B advertising, there is a significant opportunity for improvement. Research indicates that the majority of B2B ads lack memorability and effectiveness. According to an analysis with our creative effectiveness partner, System1, a staggering 75% of B2B ads received a low effectiveness rating of one star out of five. These ads failed to leave a lasting impression, effectively communicate the message, or evoke an emotional response. This means they were not effective in building brand awareness or generating a return on investment.

How do you sell the need for brand building and creativity to senior marketers or budget holders?

That’s a great question, and it relates to our previous discussion about marketing to the CFO. Ogilvy Rory Sutherland once compared discussing brand with a finance director to talking about the healing power of crystals to a head surgeon. To finance-focused individuals, brand discussions may come across as fluffy and irrelevant. The best ads are effective because they better encode an association in a buyer’s memory, and brand building is one of the most powerful levers for driving business growth by building memories. We need to shift our mindset to effectively communicate the connection and value of brand building and creativity.

Continue reading →

Another Super Bowl Sunday in the Books

Well, another Super Sunday has come and gone and millions of dollars spent on items promoted to us in trying to have us believe that we need them. Most were well intended and some were pretty good. Others were a waste of money and/or talent.

The game itself even delivered a stomach-churner of an event in that the winner wasn’t known until the very last in a rare overtime. The money spent on this year’s Super Bowl XVIII was astronomical as was the price of admission. The money spent on the commercials was a tidy sum as well.

While I didn’t take time to rank the commercials I saw, I devised a list of those I thought memorable, meaning mostly positive and creative. Those I didn’t think so much of didn’t make the list, with one exception.

All told, I selected thirty spots that impressed me for one reason or another. They are listed below in no order of preference mostly in the order of appearance.

They are:

Wicked
He Gets us
Lindt
Apartments.com
Ultra-Messi
BMW
State Farm-Arnold
Nerds
Oreo
E-trade
Hellman’s
Reese’s
Jewish Hate
Dunkin
Google
Poppi
Etsy
Pluto TV
Paramount plus
Uber eats
Pfizer
Bud Light
Doritos
Volkswagen
If
HEB
United
Kia
Microsoft Copilot
Door Dash

The one exception to my list of memorable spots was indeed memorable but for the wrong reason. I’m still trying to erase it from my memory. “Dude Wipes” presented a supposedly better way to go to the bathroom, being a substitute for toilet paper. While not gross or horrendous in execution, I found it embarrassingly stupid. I won’t dwell on it because that would be a waste of virtual paper.

The nail-biter game and mostly interesting and humorous commercials made for a pleasant experience this year. Let’s hope next year’s event will be equally entertaining.

A post script here: It’s not lost on me that today is Fat Tuesday, aka Mardis Gras. May your celebrations be rich in revitalization of spirit and, for those of us preparing for Lent, be true to yourself and your inner being so that you can enjoy a more prosperous and fulfilling life.

And now, laissez les bons temps rouler!

Hopefully making a ruckus, one blog post at a time!

Be sure to check out my other blog, Ideasnmoreblog, for a different kind of playground for creativity, innovation and inspiring stuff.

And, check out various creative selections from ideasnmore.net.

Jolan tru!

Balancing Creativity and Constraints: Reflections of a Designer

Having worked with a variety of designers in my time, I found this piece interesting from not only the perspective of a designer but also from that of most creatives. She, as in Shreya Agarwal, asks pertinent questions about which we all have pondered at one time or another. My question to you is this: Do you agree? Comments?

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As I transitioned from the consultancy to the in-house design universe, a lingering question became my guiding star: What truly brings a design to life?

My time as a consultant was full of lessons learned across diverse industries and work cultures. As my former boss aptly noted, we should be paying our clients for the crash courses we received with each new project. However, I felt a sense of dissatisfaction. I yearned for my designs to be more than just concepts — I wanted them to inhabit the real world, to be used, tested, and improved upon.

After spending some time as a designer in a product company, my perception of the design role has undergone a shift, and I believe it’s a change for the better.

We’re all familiar with the romanticized notion of a ‘designer’. In this fantastical world, problems fall neatly into line, leaving us with ample time for creative musings. Our brilliance is celebrated, and our perspectives are treated as profound wisdom. We’re devoted to catering to every user, doing deep research, and crafting smooth micro-interactions.

In an ideal world, it would be sunny-side up, but reality’s clouds have a habit of raining on our parade.

How often have we been told, “This looks great, but it’s not feasible”? How many times has our enthusiasm been dampened by the weight of business constraints? This pain is real and shared by many, including myself. Yet, I’ve grown to relish these moments. Now, every time someone utters those discouraging words, I respond with a curious, “Which part? Why not? How can we change it? How can we enhance it?” I prioritize the well-being of users over the pixel-perfect transition from Figma to code, which becomes less crucial. What truly matters is delivering value to users, regardless of the means. This leads me to the question that continually echoes in my thoughts: Who can collaborate with me to transform my design into reality?

Design isn’t a lone ranger, it doesn’t ride solo; it’s more like a supporting actor in a complex drama. Design exists in a symphony with other functions like product, engineering, and analytics. This collaboration and compromise is the journey from creation to implementation. It’s the teamwork with engineers who turn your meticulously crafted visions into digital reality, with product managers who chart the course, and with analytics that provide the feedback loop for iterative improvement. However, let’s address the misconception that some designers harbor, I did too — the idea of single-handedly reshaping the universe through a UI overhaul. Allow me to interject with a resounding “Ahem, no.”

Yes, that’s the revelation. Design isn’t here to sprinkle fairy dust on the company; it’s here to serve business goals. Granted, serving the business also involves doing good by the user.

A good design can sometimes be the tiniest adjustments that wield the most significant impact. Because, let’s be honest, even seemingly minor modifications like resizing carousels or revamping interactions can come with hefty price tags. From my counterparts in product management, arises a crucial question for every designer: What is the return on investment for this design?

Design embarks on a journey — from pixels on your screen to the engineers’ coding stations, culminating in its release into the wild. This is why, before you seek investments from a myriad of collaborators (product, engineers, analytics, marketing, and beyond), ask yourself this question: Does it merit bringing this design to life? It is not about possessiveness over your design but nurturing it, allowing it to adapt and endure the rigors of technical considerations, budget constraints, and ever-shifting user landscapes.

Design can be extravagant or accessible, the essence lies in understanding your company’s ethos and financial scope. My personal quest is to make the most bang for the least buck, maximizing impact while minimizing expenditure.

Being a designer resembles tightrope walking — a delicate balance of creative aspirations and business considerations, the sweet spot where brilliance meets pragmatism, where innovation doesn’t tip over into extravagance. So, how much design is too much design? Well, it’s the amount you can manage without tumbling off the rope.

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For the most part, I agree with her perspective. However, IMHO, good design echoes and enhances the idea it is supporting. If the design is such that it overtakes the idea or muddies the concept, not to mention the message, one might need to go back to the proverbial drawing board.

The challenge to those egotistical creatives out there (most, if not all of us) is to strike that balance between creativity and the constraints that embody the project as it is presented to us. Admittedly, that’s easier said than done. But try we must. Failure’s a part of the process . That’s a possible outcome of reality. It’s included at no extra charge during the process of creativity. Those who embrace that concept will be better off than those who don’t.

 

Hopefully making a ruckus, one blog post at a time!

Be sure to check out my other blog, Joe’s Journey, for personal insights on life and its detours.

And, check out creative selections from my website.

Jolan tru!

AI’s Impact on Creativity in Ad industry: A Panel Review

How do you think AI will impact creativity in the ad industry – positively and negatively – in the near future? This is the question put forth to a panel of nine industry gurus, moderated by one Carol Cooper of Shots, in a recent article. There’s been so much written already about AI that I felt it appropriate and timely to share this panel discussion since it relates to creativity and advertising.

 

Johnny Vulkan, Founding Partner, Anomaly

The first photograph was allegedly taken in 1826 but it wasn’t until just shy of 100 years later that an American gallery deemed photography worthy of inclusion in their collection. After all, what artistic skill does it require to create a mechanical and chemical replication of reality?

We’re now, hopefully, more enlightened about photography and the still; moving and digitally manipulated form has become a central part of our industry. And now we have a new tool, AI.

Whilst it can be crude, nascent, often clumsily disappointing and inaccurate, we’re already seeing exquisitely crafted images and concepts brought to life. Some of these outputs would’ve taken weeks to achieve using more conventional methods, and maybe only the finest of today’s craftspeople would be able to even come close. Now, like so much software before it, seemingly impossible ideas can take seconds to render, and that democratizing of creation is exciting and terrifying in equal measure.

Jobs will be lost. New jobs will be created, but it’s clear that the best insurance anyone can have would be to experiment, learn and play. 

AI is not without problems and it’s natural for us all to experience some discomfort as ‘bad actors’ have the same access to tools as people with less malicious intent, but this genie will not be going back in the bottle. We can probably predict a few years of highly litigious legal jeopardy as all industries struggle to define new rules and concepts in intellectual property and rights but this will only slow rather than reverse the direction of travel.

It won’t take 100 years for AI creativity to appear in gallery collections, in fact it’s already controversially helping to win awards and competitions. But it’s still ultimately a tool. One that any one of us can wield and learn to master. What a great chance for us all to learn.

Above: Anomaly founder Johnny Vulkan, made by AI with Lensa.

 

Johnny Budden, Executive Creative Director at AKQA

As with any new technology, you could choose to limit human advancement or take people to the moon. When cars were invented we didn’t change our previous methods of transportation – we still walked, cycled and moved around as before. We simply had access to technology that improved our method of getting around.

There are countless possibilities of using AI to add creativity to our work – not replace it. And we are now harnessing those possibilities to advance civilization. For example, HeyPi.com is a compassionate AI that cares about your needs. GoFundMe used AI animation to bring donation stories to life.

The power of machine learning created a match between Serena Williams and her past self, from her first Grand Slam at the 1999 US Open versus her most recent at the 2017 Australian Open. We are going to the moon, everyday.

The advantages of AI means that our boutique team is expanded now into a team of a million. We are still driven by the same imagination and passion as before, only now with access to an infinite resource of information to help us achieve the future faster.

Continue reading →

Big Ideas Don’t Always Equal Better

I recently came across an article about generating ideas and the belief that generating the Big Idea will produce the Best Idea. This isn’t necessarily so, as the article points out. Also, the Big Idea isn’t, and rarely is, the Best Idea.

Arriving at the Big Idea is usually the end result of utilizing one of several exercises. When one settles on the Big One, several smaller ideas have usually already been introduced. Don’t discard these. They might yet be useful even if leading into a different angle. This is where due diligence comes into play. But, I digress; this is the subject of a different blog post.

Now, about that article by Ahab Nimry . . .“Big Idea” is often a misnomer. Big Ideas can actually be small ideas, and most of the best ones are. They do not necessarily point to unique selling propositions (USPs), but rather single out a small aspect of what a brand does and elevate it. Such an approach works in many categories, from the probably insignificant additives in brand name gasoline to the distinctive but largely unused camera features in cell phones. But when treated with creativity and ingenuity, they can become touchstones for a brand that symbolizes far more. 

One of the best campaigns is All State’s “Mayhem.” In the spots, Mayhem is a middle-aged man who acts out likely causes of chaos. Sometimes he’s a teenager distracting you with social media, other times he’s the latest hashtag campaign or even a dopey, former frat boy who ruins a wedding. Typically, he intervenes in the lives of ordinary people, resulting in crashed cars, smashed windows, and destroyed dreams. At the end of each commercial, he explains that if you have discount insurance rather than All State, you might have to pay for it all yourself.

While the commercials are humorous, the concept is not unique to the company. Protecting against the results of random mayhem is what insurance companies do. All State has merely taken a creative approach to an ordinary function of every company in its category. Of course, this process is much easier said than done.  

Start with (and reject) the first big idea

When you look at a brief, it’s a good idea to take careful note of the first idea that springs to mind. The really obvious one. The amusement park with the happy family. The extreme ski resort with someone doing a backflip off of a jump. The cruise ship with a gorgeous model emerging from a crystal-clear pool. Identify this idea as quickly as possible because it’s exactly what you don’t want to do. 

Continue reading →

Is it Time for Advertising to Try Harder, Again?

It’s not everyday that one reads an article that chastises the industry of advertising as this one does. Upon reading what the vp creative for the New York Times Advertising, Vita Cornelius, has to say about our industry, one wonders how the industry of if the industry will take heart. Advertising has and still is going through a myriad of changes with no true avenue laid out. The influx of AI teachings resembles a second coming of sorts. It may not even be all it’s cracked up to be. On the other hand, it may be more.

Advertising definitely has to try harder. It also has to be smarter. Take a read from the NY Times perspective and see if you agree.

We are 63 years past what advertising historian and author Lawrence Dobrow’s book referred to as “The Golden Age of Advertising.” An era where creativity abounded amidst the backdrop of dramatic economic and societal changes, human rights activism, and a burgeoning interest in alternative lifestyles. What was once the product-as-hero creative style of the 1950s was evolved by creative minds welding the emotive power, persuasion, irony and cynicism of changing times. Bill Bernbach famously penned the word “Lemon” in a single-word headline to describe the Volkswagen Beetle, starting a creative revolution.

Advertising’s creative minds gave birth to the spokesperson, the mascot and the brand personality. These fictitious characters entered our homes, their shiny, smiling faces stared back at us every time we opened our pantry. They took up space in our consciousness, to forever conjure feelings of nostalgia. Even if a mascot had overt racial or sexist overtones, we turned a blind eye to the offense. And it would take decades for the bitter history behind those characters to be challenged. Because in 1960, unlike in 2023, we just wanted to eat those pancakes in the box.

Advertising creativity evolved again in the 1970s and ’80s with the support of consumer insights. It went beyond staking a claim on demographics to owning and manipulating our psychographics. Insights became the fertile ground to plant creative seeds. Pepsi claimed to be for the young and fun, and created the “Pepsi Generation.” This was a defining moment in how a brand and its advertising messages could shift a societal construct—redefining what it meant to be young vs. old, celebrated vs. obsolete, and in the know vs. out of touch. For brands, it made the proposition of owning a mindset, and building brand perception based on that mindset, more coveted than selling the product itself. Continue reading →

Story is Still King in the Creative World. Here’s Why.

Whether it’s on TikTok, Twitter or television, storytelling is at the heart of advertising. Recently, storytelling mixing with creativity found its way into my inbox. I thought it appropriate to share here, on my creativity blog.

Margaret McGovern, Executive Creative Director of Boathouse, examines the key aspects of an engaging story. 

Heading into a new year always prompts questions: What’s new? What’s trending? What digital platform has risen to the top?

And there’s a lot; from vertical format to generative AI. And shorter… everything keeps getting shorter. Six seconds! How can you capture someone’s attention in six seconds in a compelling way, and without sound? 

Plus, it’s hard to predict anything anymore. From the rise of TikTok and the creation of the metaverse, to whatever is going on at Twitter, it’s all up for grabs. But, if there’s anything all of this change has shown, it’s that storytelling will be front and center because it’s the one thing that ties it all together

We still have a long way to go 

What we are seeing is a rise in inclusivity and equity. Voices that have been marginalized in film-making, and in all creative fields, are finally being heard. These inequities are finally shifting and trending in the right direction. Toy companies are removing gender labels, fashion brands are embracing a non-binary world, welcoming anyone to wear their clothes. My hope that this uptick in acceptance and inclusivity of truly all voices continues.

The metaverse is trying to TikTok its way into the hearts and minds of Gen Z and the generation that comes after that or, basically, pretty much anyone who will pay attention to it. There will always be a new digital stage to perform on but one thing will remain the same, the extraordinary power of telling a great story. Be cutting edge, create something we haven’t seen before, put it on a platform we are just starting to understand but, without a story, it all falls apart. 

We are in the business of capturing hearts and minds. It is our job to meaningfully connect people, brands, products and culture. Storytelling will always be front and center, it’s the one thing that ties it and us all together. Without a story, we come up short.

Narrative and storytelling

If a story is compelling, delivers on a universal truth or just makes us laugh or smile for six seconds, then it is a great story and will result in quality creative work, regardless of whether it has been shot on a phone, in someone’s dining room, or by a film crew of 30 people with a six-figure budget.

Never has it been more important to stick to the core of storytelling to help work stand out amid the proliferation of video. The world is full of video; we are living in self-created and curated bubbles and consuming more video content than ever before. But there is a reason for this; it drives engagement like nothing else. 

However, attention is a limited resource, and we need to get the right message in front of the right consumer at the right time. Media is fragmented and attention is at a deficit. Narrative pulls it all together and lets us focus on what story needs to be told, when and where. Plus, AI is helping us understand what’s out there, what is working, and why.

New ways to tell essential stories

The pandemic taught us that stories can be shot on smartphones, or even filmed over Zoom. Who would have thought that a Zoom-created commercial would ever be a thing? But, however they were captured, riveting stories emerged, tapping into universal experiences shared by all of us. This approach to film-making, doing whatever it took to tell a story, helped to revolutionize and re-imagine the standards for quality content the industry had created. And the consumers came along with open minds, willing to engage, watch, digest.

Probably key to this work created in serious times was the notion of authenticity, and it has increasingly become an important component of marketing. Content that is too slick or too branded will be dismissed. The savvy consumer knows when they are being played and information needs to be imparted in a clear, concise manner. Messages can be entertaining and humorous, but most of all they should simply be human. We humans fall for humanity every time and we use story to understand our world and all that happens in it. Authentic storytelling, inclusive of all voices, is what we need in the politically charged, troubled and climate-challenged world we live in. 

The opportunity for creativity and storytelling has never been greater. Our digital, always-on culture means we are consuming content at breakneck speed, which means there are countless opportunities to make powerful work that connects between brands and their audiences. Contrast this with the way work was created 25 years ago, when brands had such limited channels and opportunities, and 2023 is looking pretty good.

While brands may have countless opportunities, as Margaret points out, they also have more competition and more eyes and ears among which they must travel. Bud Light is finding that to be true as they endeavor to change the transgender story to a story much more positive. Today’s storytelling mixed with the right amount of creativity can make for a rather nice  and appetizing recipe. Bon appetite!
 
 

Hopefully making a ruckus, one blog post at a time!

Be sure to check out my other blog, Joe’s Journey, for personal insights on life and its detours.

And, check out creative selections from my website.

Jolan tru!