Okay, I’ll admit it, I’ve been involved in the advertising and marketing industry for a long time. Mostly, I’ve enjoyed it. I love creating things. I love the creative process, creative problem solving. I love creativity.
Creativity is, in part, what this blog is all about. It’s also, me thinks, one of those words that is vastly overused, and when you ask several people what is meant by it, you’ll get several different responses. It’s difficult for most folks to equate creativity with, say, engineering. Frankly, I think it was damned creative when the design and engineering of the Golden Gate Bridge came about.
Creativity is always evolving. We, as creative practitioners, should be evolving right along with it. So, whenever I see an article on the subject or hear a renowned expert talk about it, I want to read and listen to what is said. Maybe I can pick up some tips.
That happened recently when reading an issue of AdAge. I thought I’d share some of what I read.
The expert: Sir John Hegarty.
Sir John was attending the 2018 Cannes Festival of Creativity where he’s been coming since 1989. A founding shareholder in Saatchi & Saatchi and a co-founder of TBWA London before starting Bartle Bogle Hegarty in 1982, Sir John has himself been behind hall of fame work for Levi’s, Volkswagen and Audi. Never shy about his opinions, Hegarty took the opportunity of yet another Cannes Lions to share a few thoughts on the current state of creativity with Ad Age.
A few excerpts from the interview by. . .
You’ve bemoaned the increasing role data and tech have played in the creative process.
I was accused by Martin Sorrell of being a dinosaur because somebody said “Hegarty doesn’t believe in data,” which is not actually true. Data is fundamentally important. One of the greatest stories ever told, the Nativity, came out of data collection, didn’t it? You’ve got to remember a brand’s job is also to convert. . . . Go out and throw your net wide. How do I know who’s going to like what I’m selling?
Meaning that with targeting, advertisers are preaching to the converted?
It’s not that. It’s a lazy way of marketing: “Look at the data, what does the data tell us? It’s an instruction manual!” No, it’s not an instruction manual. You’ve got to think about how you’re building the values of this brand. I know I’m boring and I say this all the time, but a brand is made not only by the people who buy it but also by the people who know about it.
“Those people” being the brand itself and also agents of the brand?
If I say to you “Rolls Royce,” you say, “Ooh!” You’re probably not going to buy one, but by talking to a broad audience who understands what your brand is about, you become part of culture. We are forgetting that part of advertising’s function of course is about effectiveness, but it’s also helping that brand become a part of culture.
Last year the talk was all about Fearless Girl. There doesn’t seem to be a corollary this year.
I’ll get provocative here again: Fearless Girl did what for the brand? I don’t know what brand it was associated with. We’ve lost connection. We’ve confused persuasion with promotion. Everybody got hugely excited about the Nike FuelBand 10 years ago. I thought it was a brilliant promotion. I used to be a runner. There was no way I would ever run in Nikes. New Balance, yes. I don’t care how many FuelBands you create, I won’t buy them. I don’t think you make a great running shoe. You have to persuade me.
What do you make of consultancies moving into the agency space?
Why shouldn’t these people get involved? Unless you understand how to convert that into a communications program that stands out in the marketplace, then what’s the point? The trouble is agencies are their own worst enemies and are not very good at establishing a trusted rapport with clients.
You mentioned the Nativity being the original data-informed creative. You look at the Ten Commandments, some of the most enduring “content” ever, and it was written on stone. The oldest medium there is.
Exactly. The greatest brand in the world is the Catholic Church. Best logo. Every lesson in marketing is there. The point is: Two thousand years, some problems, still going. Where will you be in 2,000 years?
Does it take a mindset of creativity to be creative? Huh, imagine that!