Category Archives: Marketing

Artificial Intelligence: A Blessing or Curse?

Artificial Intelligence or AI should have creative people concerned for their jobs, right? Umm, not so fast or at least not yet. Alex Collmer, CEO and Founder of VidMob believes that, without humans, AI could not be creatively effective. But, by embracing AI, humans’ creativity could increase. Thanks to Alex’s input, we explore this topic in this post.

When attending a recent tech conference, an investor expressed the opinion that, in five years’ time, all creative jobs will have vanished. Seriously!?

They predicted that advances in AI and machine learning would lead to the invention of tools that could do creative jobs better than any human. This is not a limited viewpoint. In fact, it’s increasingly prevalent throughout the advertising industry and beyond, according to Mr Collmer. 

In December 2022, The Atlantic’s Derek Thompson wrote an article entitled Your Creativity Won’t Save Your Job From AI; arguing that with AI already capable of certain cognitive tasks, there was potential that, in the near future, it could “master the art of generating high-quality advertising concepts”. 

It’s an interesting perspective, but there is an equally engaging counterargument — that AI and creativity are not fundamentally at odds and, in fact, AI can actually enhance human creativity. However, that statement should have a caveat with a word or two of warning.

While AI itself isn’t what marketers and creators need to fear, it’s other companies employing staff with the ability to leverage AI-generated data and use it cleverly that they should be worried about. Brands who fail to embrace the technology should be looking over their shoulders, as businesses that do leverage AI will achieve stand-out content and establish their competitive advantage. Hmmmm.

Responding to increasing content consumption

In an age where we spend more and more of our time looking at a screen, our digital content consumption has risen dramatically, especially when it comes to video. It’s little wonder, given the growing number of devices and platforms we have to choose from, and with each platform having its own creative nuances, marketers are under pressure to create more content to meet this demand. 

AI can be extremely helpful to under-pressure marketers tasked to create an increasing amount of content. But it is a misguided belief that algorithms can be deployed to simply solve all challenges faced by brands looking to scale their content production. When considering the ultimate goal of marketing success, volume should not be judged as the pinnacle. Rather, creative effectiveness is what matters and brands should be aiming to foster genuine, unique emotional connections with audiences — and AI can’t do this on its own. 

While AI can accurately measure the impact of multiple creative elements in a video ad — emotions portrayed by a model, the audio accompanying imagery, the logo placement, and so on — it’s not until humans analyze this data that meaningful strategic insights are derived to help fully understand audience reactions and the context around them. Once a deeper level of understanding is established, these insights can help optimize current campaign creative for success and assist with efficient planning. Without a human eye, the data itself carries limited value.

Augmenting creative with AI

Before AI-driven creative data, the production conversation has been primarily a conversation about building faster and cheaper creative. Sigh! The first step towards scaling meaningful creative content must be to understand it. 

Once marketers grasp which creative elements work well and why, and on which platforms, they can ramp up their content production while continuing to make the appropriate adjustments for each unique audience in every channel where they will be met. Every frame of an ad contains a myriad of creative decisions. AI-powered tools have the capacity to capture all of these data points in real-time – not just of a single ad, or whole campaign, but from all of the video content a brand has ever created. And while marketers may have a reasonable understanding of which of their ads worked and to what extent, AI provides an answer to the million-dollar question: Why? Good point.

By tracking all the behavioral signals from audience reaction to each creative element, AI collates the data that marketers require to build learning models to fully inform and enhance their future creative decisions.

Why AI needs creatives

The AI-powered creative platforms used in the business world all require an element of human input. When applied to marketing, human intervention can help ensure brand safety when using AI. For example, AI was used to draw insights from a luxury cruise liner’s campaign which revealed that under-30s responded positively to waterfalls, horses and beards.

If we assume all creativity is going to be replaced by AI systems, we could simply input all of this data into a generative AI tool and expect it to produce an effective ad. However, based on data alone, the output could end up ticking all the boxes – waterfalls, horses and beards on paper; however, in reality, the ad wouldn’t make sense. Bottom line, the outputs are only going to be as good as the prompts that an educated human can provide. 

Combining a human perspective and the context in mind, it enables the analyst to understand that the cruise line is viewed by under-30s as a mode of transportation to explore the world. They are more interested in getting off the boat. Waterfalls and horseback riding are merely examples of adventures that can be experienced when they are off the ship. When this strategic insight was applied to the campaign, the resultant creative was able to nearly triple the creative effectiveness. Insights are valuable to creative teams producing new ads, but without human interpretation the data alone fails to achieve this strategic impact and often leads to little sustainable performance improvement.

According to Collmer, AI tools open up a host of creative teaching to marketers and brands who have the ability and expertise to use the data. These teams will still need to maintain control of design oversight and ensure findings are considered in context with AI capabilities guiding their decisions. Where AI really shines and supports the human team beyond their own capacity is in efficiently generating a higher volume and variety of content to meet audience needs and platform requirements. The time saved by AI solutions affords creators space to indulge their creativity further and apply their expertise in different ways. 

Fears that AI is here to replace creators are ill-founded: the real threat posed by AI is to those who fail to embrace a human and AI partnership. Rather than reducing the creative roles available to humans, brands that embrace data and technology will require an expertly-trained workforce to interpret findings and apply insights creatively, eliminating guesswork and optimizing creative content. 

As a result, the next generation of marketers will evolve alongside AI capabilities and will require data analytics skills to enable a new level of creative efficiency based on data-driven decisions. Brands that embrace this new reality will find that they have a significant competitive advantage over those that continue operating the same way they have been for decades.

Thanks to Mr. Collmer for his AI insights and its influence on creativity. In my view AI is a tool, a tool that can enhance our creative efforts, not replace them. From a creative’s perspective, it’s always nice to have extra tools in one’s creative toolkit.

 

Hopefully making a ruckus, one blog post at a time!

Be sure to check out my other blog, Joe’s Journey, for personal insights on life and its detours.

And, check out creative selections from my website.

Jolan tru!

Creative Trends for 2023

This being the first part of the year, I’ve come across several articles that portend various trends and forecasts for 2023. Below is the most recent one I’ve read from someone within the creative industry. Please note this is an edited version of her original contribution. Emily Cohen is an avid reader, speaker, author and brutally honest operational and organizational consultant to creative teams.

Based on Emily’s consultations with clients and conversations with industry colleagues the past few years, she’s identified five trends that we need to learn from and adapt to now.

Trend 1: A new, employee-forward approach to “culture”.

The state of the world has had a real and tangible impact on many employers as they continue to evolve their understanding of the importance of addressing employees’ escalating — and more openly expressed and talked about — cultural demands and mental health challenges as well as shifting priorities. As a result, building a healthy, flexible workplace culture has become priority number one for our industry and has moved well beyond having a written mission statement, organizing “team-building” activities, and having a dedicated people operations person (a must-have for any team).

What these new cultural changes look like is something that we really need to rethink industry-wide. We need to be more transparent with our peers and colleagues so that we can learn from both our collective successes as well as failures. We need to get creative, involving our entire team to explore and build the type of culture that best fits their needs and the vision we have for our firm. We need to realize that the nature of work is shifting and take bold steps to shift with it. Beyond caring about our team’s happiness, health, and welfare — which, above all, is most important — changes to how we think about our culture are also critical to improving retention, recruiting, and even productivity/profitability.

Trend 2: Paying ourselves and our employees what we’re worth.

In order to attract new candidates, increase morale, and retain staff, many creative firms are realizing the hard way that what they’ve been paying their staff and themselves isn’t competitive or sustainable. And, given the pressing challenge of a competitive talent pool, candidates and employees have the power to demand what they deserve more than ever.

Thus, many firms have updated — and increased — their pay scales, often making them transparent to their team and, as needed, have raised salaries for their existing team to reflect industry standards. This is long overdue. In the past, we were expected to love what we do and prioritize this love over profit or money. This simply is no longer the case and rightly so. We should pay everyone — including ourselves — a fair, equitable, and livable wage.

Trend 3: Pricing based on our worth and value.

With a much-needed increase in salaries across our industry and a rise in our overhead costs because of inflation, we must increase our rates. Yet, instead, because we are working in a saturated and highly competitive industry — along with our desperation to win, often at any cost, and the misconceived “lack of work out there” mentality — our rates continue to plummet instead of rise.

We have to stand our ground and remember that the more clients pay us, the more they are going to value what we do and this changes how they engage with us — i.e. shifting from a “we need this” or “do this” relationship to a “what do you think we need” and “how can you help us?” mentality. Raising our rates industry-wide will move us from being perceived as an on-demand service to a more consultative, advisory business.

And, yes — this does mean we will lose some projects but it also means we will win more valuable, desirable ones, and, ultimately, our focus should be on the quality over the quantity of those wins. Everyone in the industry should raise their prices across the board. (Rates) that are fair and realistically reflect the true cost of running a business as well as the value of our experience, expertise, insight, time, and how our work directly translates to and positively impacts our clients’ businesses (think: return on investment).

Trend 4: Evolving and shifting partnership relationships.

Previous unresolved tensions — as well as new ones — have bubbled to the surface and forced many partners re-think how they work together and, in some cases, partnerships have crumbled. In some cases, partners have moved away physically and are therefore no longer working together in person, putting a strain on interpersonal relationships. And, in other cases, partners re-think their own personal career path and choose to leave the industry entirely or move to another, less “risky”, full-time role in-house or elsewhere.

While partnership-based relationships have always been notoriously difficult to manage (like many marriages), these challenges have escalated even more due to the current global pressures. If you are in a partnership, take the time to have honest, open conversations and resolve any challenges you do have, before they continue to escalate. And, if you’re thinking about entering into a new partnership, be very thoughtful — ensure you’re being honest with yourself and your partner(s) on personal and professional priorities, goals, expectations, challenges, etc.

Trend 5: Nervousness about inflation.

There is rising nervousness among firm owners and their teams about 2023 and the impact of inflation on their firms. We are all worried and have seen a slight slowdown of new work, but that’s because all our clients are also nervous and are in a wait-and-see mode and are therefore taking a bit longer to reach out and make decisions.

So, what can you do? What you should always be doing: having at least 3 months of overhead saved (as cash in the bank), 3–4 months of committed revenue, and signed contracts with all clients. Ultimately, those that struggle with maintaining this level of financial security have bigger problems than just inflation.

On the other hand, when our clients and companies implement hiring freezes and, in some cases, layoffs, there often is the opportunity to do the work that their reduced in-house teams can no longer handle. There is work out there but it may not be coming to you as quickly and easily as it once did. That is why firms should always be reaching out and shifting their business development strategies from being reliant only on inbound opportunities to a relationship-building mindset focused on outbound opportunities and “building the love” with potential prospects, existing and past clients, contacts, etc.

Emily concludes by saying . . .

Our industry is at a critical crossroads as we encounter new challenges, shifting priorities, and a complete rethinking of our personal and professional priorities. Change will take gumption, fortitude, and some degree of risk but, as a result, our firms will be more financially stable, our employees will be happier, and our industry will thrive.

So what do you think? Do you agree with Emily’s take? Do we alter our plans for 2023 or stand pat?

 

Hopefully making a ruckus, one blog post at a time!

Be sure to check out my other blog, Joe’s Journey, for personal insights on life and its detours.

 

Wonder What Mr. Data Would Think: Robots Creating Ads? Hmmmm.

Lt. Cmdr. Data of the USS Enterprise

Well, Data, as all Trekkers know, was an Android, not a robot. It was a very sensitive distinction in his day. Yet, one can’t help but wonder what one non-human form of life would think of another non-human form of life creating advertising in the manner humans do.

While humorous, I can just picture Klaatu instructing Gort about a forthcoming ad for NASA’s Artemis IV mission to Jupiter. (Note: Those of you not having a clue as to what I am referring, Google “Day the Earth Stood Still” especially the 1951 version)

Gort

Recently, I read where a reporter from the Wall Street Journal did an article on the role of AI (Artificial Intelligence) writing and redoing advertising. Interesting, I thought, so I made it the focus of this week’s blog post about another aspect of creativity in the early 21st. Century. My thanks to both The Journal and Patrick Coffee for lending credence to this post.

In late 2021, as states eased pandemic restrictions and consumers began flying again, travel search company Kayak needed a message that would help it stand out against bigger rivals.

Most travel ads focused on “the family reunion space, soft piano music, the get-together on the beach,” said Matthew Clarke, vice president of North American marketing for the Booking Holdings Inc. company. Kayak took a different approach with the “Kayak Deniers” campaign, which went live in January and poked fun at the rise of online conspiracy theories. In one ad, an angry mother insists to her family that Kayak isn’t real, screaming, “Open your eyes!”

Inspiration for the ads came from an unlikely source: artificial intelligence.

Kayak worked with New York advertising agency Supernatural Development LLC, whose internal AI platform combines marketers’ answers to questions about their business with consumer data drawn from social media and market research to suggest campaign strategies, then automatically generates ideas for advertising copy and other marketing materials.

Supernatural’s AI found that Kayak should target its campaign largely toward young, upper-income men, who it said would respond to humor about Americans’ inability to agree on basic facts in politics and pop culture, said Michael Barrett, co-founder and chief strategy officer at Supernatural.

“That gave us a good amount of license to zig where the category was zagging and to be more relevant, more provocative,” Mr. Clarke said of the AI findings.

The campaign has been one of Kayak’s most successful to date in driving brand favorability, Mr. Clarke said.

Marketers have primarily used AI in a creative capacity in services like creative automation, which tests thousands of slight variations on elements such as ad copy and color schemes to determine which combinations will best attract consumers’ attention.

But AI is expected to change marketing practices drastically in coming years thanks to new tools like OpenAI Inc.’s automated language generator GPT-3, which allows algorithms to better understand different languages and produce original text content, said Tom Davenport, distinguished professor of information technology and management at Babson College in Wellesley, Mass., who co-wrote a 2019 paper on the subject.

Unilever PLC’s Dollar Shave Club recently began working with AI firm Addition Technologies Inc., whose platform can analyze millions of social-media posts, to help identify themes for use in marketing products that range from razors to wet wipes.

“It’s like having a machine hive mind that you can just keep asking questions because it has completely consumed all comments on the subject,” said Matt Orser, vice president and head of creative at Dollar Shave Club.

Addition also worked with ad agency Droga5 LLC to create an interactive ad campaign for the New York Times that turns headlines from each subscriber’s reading history into a visual “portrait” of that person. Some headlines were too long to fit within the portraits’ design, so Addition programmed its platform to rewrite them in fewer than 50 characters, said a Times spokesman.

AI’s primary benefit for marketers is its ability to quickly complete projects, such as brand strategy briefs, that would take humans days or weeks, giving staffers more time to focus on other work, said Supernatural Chief Creative Officer Paul Caiozzo.

When Signal Messenger LLC, maker of encrypted messaging app Signal, wanted to plan its first major marketing campaign in 2021, it turned to AI marketing consulting firm DumDum LLC.

DumDum invites marketers to discuss their most pressing challenges in brief “thinkathon” sessions, then runs those ideas through an AI platform that matches them with potential solutions based on a growing pool of behavioral data and consumer surveys conducted by DumDum to provide CMOs with outside perspectives.

DumDum presented Signal with several options, and executives chose one that focused on the fact that Signal, unlike many other digital platforms, doesn’t collect user data. They bought several Instagram ads designed to highlight how its parent, Meta Platforms Inc., targets users with their own personal data, said Jun Harada, head of growth and communication at Signal. One post began, “You got this ad because you’re a certified public accountant in an open relationship.”

Facebook responded by shutting down Signal’s ad account, according to Mr. Harada. The move came only days after Apple Inc. announced sweeping data-privacy changes that would upend the digital advertising industry.

When used correctly, AI forces marketers to consider new perspectives and avoid simply repeating approaches that worked in the past, said DumDum founder Nathan Phillips.

“You can create a dance between human and computer that changes the way you think,” Mr. Phillips said.

The idea of AI as a creative partner isn’t new, but most campaigns have positioned it as a gimmick.

In 2018, Toyota Motor Corp.’s Lexus released what it called “the world’s first advert to be scripted entirely by AI.” However, a Lexus spokeswoman described that effort as a “one-off,” and it still needed a human director.

Increased use of AI could potentially eliminate some entry-level marketing jobs, but it will never replace the people required to ensure that content is fit for public consumption and to prevent controversies such as Microsoft Corp.’s anti-Semitic chat bot, said Mr. Davenport, the Babson College professor.

Ad industry leaders agreed that AI will supplement, not supplant, human ingenuity. “While [AI] can unlock the creative capacity of people by making their work more efficient and effective, sometimes we need to throw logic out the window and fall back on our intuition,” said Rob Reilly, global chief creative officer at ad giant WPP PLC.

More creative firms will begin using AI tools in the coming years, but most will not position themselves as AI-driven businesses, because CMOs aren’t particularly concerned with the process as long as the resulting campaigns are successful, said Mr. Caiozzo of Supernatural.

“AI is just the tool that is freeing me to do my job,” he said. “Most people don’t care how you bake the bread.”

Like it or not, AI is here to stay and will only adjust and modernize the ad industry for years to come.

 

Notes:

Sources: The Wall Street Journal and Patrick Coffee. Appeared in the August 11, 2022, print edition as ‘Robots Turn Creative as AI Helps Drive Ad Campaigns.’

 

Hopefully making a ruckus, one blog post at a time!

Be sure to check out my other blog, Joe’s Journey, for a different kind of playground for creativity, innovation and inspiring stuff.

 

 

Cannes Lions 2022: The State of Creativity

Every summer the advertising world treks to France and pays tribute to its version of Mecca, the Cannes Creativity Festival. In the words of a UK publication who was onsite last week, “Cannes Lions is a circus, a meeting of minds, a place to hear the same buzzwords again and again and a chance to listen to celebrities try to explain how to do advertising to rooms full of people who do advertising for a living.

But it’s also a chance to take the temperature of creativity once a year. Seeing all the work that’s winning and being surrounded by people talking about creativity gives people a unique bird’s eye perspective for just one week.”

So, while talking to the cross section of creative leaders, a very broad, but pertinent question was asked: “what is the state of creativity in 2022?”

Here’s what some of them said.

Caitlyn Ryan
VP, Meta

There’s much more optimism and real celebration. We were seeing lots more joyful work. There was one piece that won Gold [in Social & Influencer], for BMW China for the Lunar New Year. The team worked out that the word for BMW in China includes the word horse, and it was the year of the Tiger. It’s properly bonkers but it’s also so joyful. I think it’s a really great example of a couple of things, this celebration and joyfulness, but also as a social campaign. They created all of these assets that then they gave over to the community that allowed them to socialise the idea. I think it’s quite complex but it looks simple and fun.

Yes, there of course is social purpose work – and there was amazing work, especially the charity work The Lost Class, which was just beautiful. That definitely triggers a reaction and wanting to sign up to a social purpose activation. Also we can sell products through joyfully co-creating with the community. I think that’s a really important next step out of the pandemic. It’s incredibly important that we get the economy up and running again, and we use creativity to do that.

Bruno Bertelli
Global Creative Director, Publicis WW and CEO, Le Pub

On one level, there’s a little bit of dated work. Still purpose-led, still a little bit from the past. But on the other hand, there is a trend which is interesting, which is that today brands cannot tell people [things] or inspire people, it’s much more about supporting people doing things. Even if it’s for a small issue, it’s much more about supporting people in what they want to achieve. Story-doing has become much more societally relevant and less strategic – what’s your purpose, what’s your message? Some of these activations don’t even need a message because it’s clear that ‘here’s an issue and I’m just here to help’. It’s a very gen-z attitude. The other thing is not all brands are understanding the importance of being topical today. It’s so important after covid. If you’re not topical, you’re not going anywhere. 

Anna Qvennerstedt
Senior Partner and Chairman of the Board, Forsman & Bodenfors

Last year I was judging brand experience and activation. And I think that my big takeaway from last year was that there are so many really ‘nice’ ideas, but you can feel how quite a few of them are just… very reasonable. You look at it and it’s well done… but there’s no tension in it. There’s no element of surprise. It’s just basically very, very clever. And I think in the jury, when you look at it, you know that it’s going to do well, but then you see something where there’s an actual idea that is expected and no one saw coming, and that sort of changes you a little bit. Those are the ones that win the big awards, I think, and there are not many of them. I mean, again, lots of great work, but those really unexpected ones felt quite rare.

But I think there’s a renaissance for really creative ideas, that we’re sort of starting to see a little bit in the requests from clients.

Rod Sobral
Global CCO, Oliver 

I am a paranoid optimistic. I know it’s a cliche, but I use it all the time. I think every leader should be a bit of a paranoid optimistic. You have to believe that things are going to change, that it’s going to evolve in order for you to be in the right state of mind, and to take some risks. 

My view on that is absolutely, still the most important thing in the marketplace – and I don’t think this will ever change – is the idea. And an idea that connects with you on an emotional or a rational level, sometimes both. 

I think we do have this superpower in our industry to change people’s lives. It can be an ad that’ll put a smile on your face or remind you to call your mom or it can be an app that will help you to deal with your asthma or to run better. So I know that this is possible. And I think we should be doing that. 

I believe, when it comes to the state of creativity, we are in a very exciting place, frankly, because I feel that there’s a lot of energy to try things. Let’s be honest, with digital, with commerce, we have so many platforms, we produce so much. Any creative can relate to the many times you create something and you end up with one asset that people see for a fraction of a second. There is a lot of vision from people saying, ‘I don’t want to be part of the clutter, I want to be part of the signal’. The more clutter there is, the more anxious people get to change, to try to do something to break the mould.

John Berghdal
Global Creative Lead, Forsman & Bodenfors

There was so much fear in the last few years and everybody was thinking about just controlling things, not wanting things to get out of hand. And of course, then you lean on data, and you’re like, ‘OK, Facebook, Google, what can you give me? This is my budget and let’s just use programmatic. Let’s just steer this thing to not have a catastrophe, we’re going to control the situation’. Through creativity and unexpectedness, you have to be bold. You have to risk something – and I don’t think people have been in a risky kind of mood… [We were talking earlier] about the pendulum and maybe this is when people are waking up and coming out and saying, ‘OK, wait a minute, let’s build brands that people care about.’

 

Hopefully making a ruckus, one blog post at a time!

Be sure to check out my other blog, Joe’s Journey, for a different kind of playground for creativity, innovation and inspiring stuff.

 

Live long and prosper, Ukraine.

A Creativity Cloud is Emerging

 

There will be a cloud of creativity lurking over the advertising center of northeast Arkansas tomorrow when the AAF chapter of Northeast Arkansas hosts Expanding Your Toolbelt, a series of afternoon workshop sessions covering a variety of topics relative to advertising and creativity.

Projected schedule:

Lunch & Session 1: 11:30 am – 1:00 pm | Take This Job and #^*&  with Anissa Centers
This workshop is about investing in what it takes to excel in your field, even when you are no longer motivated.

Session 2: 1:00 – 2:00 | Digital Drawing Workshop with Whitney Blackburn
Take some time to learn a new skill that you can utilize in your professional or personal time. Learn all the ins and outs of digital drawing.

Session 3: 2:00 – 3:00 | Kickstarting Creativity Without Screwing Up the Idea with Joe Fournet
Creativity plays a vital role in getting the consumer’s attention, no matter the size of one’s budget or what it is a company is selling to the public. Joe’s presentation has some fun showcasing winning and wacky ways to kick-start the creative process while staying true to the core ideas. 

Session 4: 3:00 – 4:00 | Leadership Lessons From the Lockdown with AAF National President, Steve Pacheco
From handling crises to navigating new channels of communication and connecting with your team, advice, and tips from lessons learned during lockdown.

Session 5: 4:00 – 5:00 | Curiosity with Professor Leslie Moore Parker
This session helps identify the self-imposed constraints that may hold us back in our careers and lives. It encourages participants to open their minds and hearts to the unexpected and the outrageous.  

I am honored to be a part of this elite panel of speakers and some of the highlights of Kick Starting can be found in the Download section of my website at the link below.

For those of you who can’t make the virtual visit, feel free to download a couple of documents I’ve posted on my website relative to various tips and techniques to enhance and develop the creative process. You’ll find them here at ideasnmore.net as well as other helpful information.

Organizations like the AAF are wonderful resources for professionals interested in joining with other like-minded peers in the advertising and marketing spheres. Various chapters like this one in northeast Arkansas, and mine in Houston, serve the local advertising and creative community and make it worthwhile to become a member and strengthen one’s career and life interests.

Hope you can join us tomorrow either in-person or virtually. I think you’ll be glad you did!

 

Hopefully making a ruckus, one blog post at a time!

Be sure to check out my other blog, Joe’s Journey, for a different kind of playground for creativity, innovation and inspiring stuff.

 

Live Long and Prosper, Ukraine!

 

Emerging Creative Trends to Watch for in 2022

Research shows that creatives are faced with fewer resources and greater demand. They helped their businesses pivot to remote work last year by improving productivity and learning new technical skills. Further, and in contrast to the trend of bringing design talent and work in-house for the past several years, in-house creative teams are more inclined to partner with outside creative agencies and freelancers.

 

That’s according to key findings in a new report based on a survey of 400 creatives and marketers. The fourth annual Creative Management Report by inMotionNow and InSource, a professional association for creatives, identified industry changes stemming from the pandemic, along with creative trends to watch over the next year.

 

These findings demonstrate just how much creative teams have evolved. More importantly, it underscores why marketing and business leaders have become increasingly reliant on creatives for that vital Design Thinking, a process that starts with user insights, challenges assumptions and redefines problems, not just for design and deliverables.

 

Below are three takeaways for marketing leaders.

 

1. Providing Strategic Value Is Now Table Stakes for Creative Teams — Balanced with Speed, Resource and Volume Constraints

 

The study identified the top three challenges facing creatives as follows:

 

  1. The speed at which they are expected to work (73%)
  2. Too few resources to accomplish the work (61%)
  3. High demand for more creative content (59%)

 

While those are all familiar challenges to most creatives, what they did not identify as a top challenge is of equal interest: Respondents didn’t identify “being seen as a strategic contributor” as among the top three—for the first time in the four-year history of the survey.

 

“We have a seat at the strategic table, but that’s because we’ve earned it and we continue to earn it every day and raise the bar on what we can contribute,” said Hank Lucas, head of creative services at global life sciences organization MilliporeSigma.

 

Lucas was one of five outside experts who contributed written analysis about the survey’s findings to the report.

 

“We’re not just here to make some pretty stuff,” he said. “Tell us what you’re trying to achieve and let us help you move the needle.”

 

2. Creative Problem-Solving and Adaptability Were Crucial to Remote Work

 

In subsequent questions, respondents were more precise about the specific resource constraints presented as the pandemic unfolded. While 58% said their workloads had increased, about one-third said their teams experienced layoffs and furloughs. In addition, another 31% faced budget cuts which eliminated some of the technology tools that facilitate the creative process.

 

Despite the adversity, creatives rose to the occasion and brought their problem-solving talents and adaptability to bear. Most creatives (57%) claimed they “became more productive” despite cuts to budget and staff. Another two-thirds of respondents learned new skills such as video, livestreaming and podcasting, all of which proved pivotal to business continuity during remote work.

 

The resource constraints may have also prompted creative and marketing leaders to rethink the in-housing trend—that is, bringing design talent and work in-house rather than using external agencies—that’s unfolded in recent years.

 

While in-house creative teams still manage much of the work, the majority (86%) reported that they currently partner with agencies and freelancers. Further, in 2021 about one-third of teams are planning to increase the work they send to outside resources. This creates new opportunities and demands for tools and processes for collaboration.

 

When prompted why they hire outside agencies, respondents stated that their top reason was in order to access specialized skills (64%). Subsequent responses were a need for increased capacity (44%), assistance with strategy development (24%) and quicker completion of work (20%).

 

“The beauty of working with freelancers is that you don’t have to go through this whole hiring and onboarding process,” says April Koenig, founder and CEO of Creatives on Call. “You can find people who have the targeted skill sets that you need and get them in and get the work done quickly.”

 

She notes that approach may also help with fatigue and burnout, which have become critical leadership issues over the past 12 months. “This really helps alleviate some of the physical and emotional pressure that teams face when the organization is so reliant on them,” she says.

 

Continue reading →

Who is the creative individual and where is he/she?

While we are all creative in some aspect, some people are more creative than others. How do we distinguish one from the other or do we? What should we look for when searching for creative people? While reviewing several research articles on creativity, I ran across one that might shed some light on this “creative people search.”


Creativity can be defined as the capacity to come up with new ideas to serve a purpose. Think of it as intelligence having fun! As such, creativity serves a vital role in both our personal and professional lives every day.

No wonder employers want creative employees in areas where it is essential to come up with proposals for new products and services, and new ways of doing things.

The Creative Personality

Professor Øyvind L. Martinsen at BI Norwegian Business School conducted a study some years back to develop a personality profile for creative people: Which personality traits characterize creative people? The study was conducted with 481 people with different backgrounds and consisted of various groups of “creative” people.

  • The first group of creative people consisted of 69 artists working as actors or musicians in a well-known symphony orchestra or are members of an artist’s organization with admission requirements.
  • The second group consisted of 48 students of marketing.
  • The remaining participants in the study were managers, lecturers and students in programs that are less associated with creativity than marketing.

Seven Creativity Characteristics

In his study Martinsen identified seven paramount personality traits that characterize creative people:
1. Associative orientation: Imaginative, playful, have a wealth of ideas, ability to be committed, sliding transitions between fact and fiction.
2. Need for originality: Resists rules and conventions. Have a rebellious attitude due to a need to do things no one else does.
3. Motivation: Have a need to perform, goal-oriented, innovative attitude, stamina to tackle difficult issues.
4. Ambition: Have a need to be influential, attract attention and recognition.
5. Flexibility: Have the ability to see different aspects of issues and come up with optional solutions.
6. Low emotional stability: Have a tendency to experience negative emotions, greater fluctuations in moods and emotional state, failing self-confidence.
7. Low sociability: Have a tendency not to be very considerate, are obstinate and find faults and flaws in ideas and people.

Among the seven personality traits, associative orientation (#1) and flexibility (#5) are the factors that to the greatest extent lead to creative thinking. “Associative orientation is linked to ingenuity. Flexibility is linked to insight,” according to the professor. The other five characteristics describe emotional inclinations and motivational factors that influence creativity or spark an interest in creativity. “The seven personality traits influence creative performance through inter-action,” Martinsen points out.

Less Sociable

The study shows that the artists who participated scored much higher on associative orientation than the other participants. They have a substantial need for originality and are not particularly stable emotionally. The personality profile of the marketing students was quite similar to the artist profile and also differs from the other participants in the study. The artists in the study also scored lower values for ambition than the others and are not particularly sociable.


“An employer would be wise to conduct a position analysis to weigh the requirements for the ability to cooperate against the need for creativity,” Martinsen believes. He also emphasizes that creative people may need help to complete their projects. “Creative people are not always equally practical and performance-oriented, which is the reverse side of the “creativity medal.”

Since a good eight years have passed from when this study was done, it would be interesting to learn what differences, if any, a newer study would reveal toward creativity aspects in individuals. Given that the creative landscape itself has changed, it shouldn’t be too surprising to find that the new study results would reflect that.

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BI Norwegian Business School. “The hunt for the creative individual.” ScienceDaily. ScienceDaily, 2 April 2013. www.sciencedaily.com/releases/2013/04/130402091133.htm.

Hopefully making a ruckus, one blog post at a time!

Be sure to check out my other blog, Joe’s Journey, for personal insights on life and its detours.

Campaign From Gillette Venus Features Singing Pubic Hair

My my, what will they think of next? I learned something . . . that, evidently, a pubic hair can sing! I did not realize that. What else did I not realize, Gillette?

Now, I know what you must be thinking: “What in the hell kind of blog post is this?!” It’s, uh, well, different.

This blog sets out each week to present thoughts and ideas about various aspects of creativity; those that touch directly on advertising and those that do not. This is one that does.

According to AdAge, marketers increasingly have dared to defy traditional taboos when it comes to personal care, as we’ve seen in more pushes around menstruation, breastfeeding and grooming. In the case of the latter, brands such as Billie razors and Veet razors have given the thumbs up to having hair wherever you want it, while EOS recently celebrated a TikTok creator who has been teaching her fans the best way to shave their lady parts. Now, Gillette Venus is jumping into the bikini line fray by encouraging consumers to “say pubic.”

The centerpiece of the campaign from Grey is an animated film starring a singing pubic hair. Yes, you heard me right.

“Hi, I’m a pube!” she announces before breaking into a Broadway-style tune, singing of her plight as a lowly, gnarly curl, hoping to be treated like her colleagues who spring forth from other parts of the body.  As the tune ramps up, she’s joined by other pubettes in a Busby Berkeley-style routine. 

For those of you unable to log into the AdAge site to view the animation, here are the lyrics to Gillette’s latest.

I’m just a pube, and it’s not fair.
All I ever wished to be was just another hair
But when they got one look at me
The ruling from society was “Ewww”
“Not you!”
Oh what’s a curl to do
It seems like all the ads are showing perfect skin and shiny hair
But what about this other world inside your underwear?
It’s ok to say our name
You really can say pubic
No need to be ashamed
It’s even kind of therapeutic
Why the mass hysteria about the pubic area?
There’s nothing diabolical about this little follicle
So take care of us, your pubic hair
If you trim, or you shave or you’re bare down there
Whichever way’s your way
It’s all okayyyyyyyyy
Yes, it’s okay!

Another push encouraging consumers to be at ease with body parts and bodily functions

The campaign aims to normalize conversation around body parts like the pubic area to make women feel more comfortable about grooming there. “Because pubic is not a dirty word, and your pubic hair and skin deserve its own care,” the brand said in a statement.

Gillette Venus had conducted a female consumer survey about the use of anatomical terms such as “pubic.” It found that nearly half of them believed it feels more accurate to use such terms yet only 18% are actually using them. More than half, 56%, said they wished there were more accurate imagery and descriptions in media of women grooming in the pubic region.

The campaign playfully addresses the issue, while the Gillette Venus site promoting the products also features imagery of a diverse range of women shaving their bikini lines. The packaging too, features the words “pubic hair.” Along with the video, the effort includes a TikTok component inviting others to sing “The Pube Song.”

“With over two decades of research and scientific development in women’s hair and skin under our belt, literally, we know that grooming means something different to every woman,” said MyAnh Nghiem, Gillette Venus communications director in the statement. “Our new collection not only offers women more options for pubic grooming than we ever have before, but starts a new conversation about using language that accurately and respectfully represents the female body.”

Okay, okay, some of you may already be saying, “Enough is enough!” You gotta admit, though, advertising ain’t boring (well, alright, some of it is; some of it is even dreadful). This spot tries to be educational, informative, and entertaining, I guess, if not a little quirky. Frankly, if you didn’t realize the animated curl was in fact a pubic hair, I’m not sure that you’d figure it out based solely on looks.

What will they think of next? Uh, I’d really rather not think about it.

Today is: International Creativity and Innovation Day

#IAmCreative . . . so there! No, really, are you?

We are all creative. We just approach the process from different perspectives. After all, each one of us is unique and so is our process, our way of thinking.

On this day, slow down and rediscover your own way of creating and relish your creativity. Plus, explore what is highlighted below as well as WCIW’s site for all the events happening around the globe.

Have fun!

wciw-logo-dark-1024x332

 

WCIW

 

World Creativity & Innovation Week

If you liked this post, check out these others here.