The marketing leader opened Cannes Lions by arguing for human craft as the industry’s superpower.
“There’s no AI more capable of making us feel than the human mind,” Myhren told Cannes Lions attendees. (Tim Nudd/Ad Age)
This is the week of the Cannes Creativity Festival in Cannes, France, which some of you are aware. As such, commentary and opinions on the global advertising and creative community are being espoused far and wide. This blog shares some of that with you like this piece from BRITTANEY KIEFER. Brittaney is Adweek’s creative editor based in London.
Like advertisers from Coca-Cola to Google, Apple has previously caught backlash for seemingly elevating technology’s power above human creativity.
But on the first day of Cannes Lions, Apple marketing leader Tor Myhren made a case for human creativity as the industry’s savior and superpower.
Like last year, AI will likely be a hot topic at Cannes Lions. There’s both good news and bad news when it comes to AI, according to Myhren, vice president of marketing communications at Apple, which is Cannes Lions’ 2025 Creative Marketer of the Year.
“The good news is AI is not going to kill advertising,” Myhren said on stage Monday. “The bad news is AI is not going to save advertising. We’ve got to save ourselves, by believing in what’s always made this industry special: human creativity.”
Apple has long been a creatively esteemed brand, so Myhren’s talk drew a large crowd. But his comments were also notable after the company drew backlash last year for its “Crush” ad, which depicted a hydraulic press flattening artistic objects such as musical instruments, paint cans, and a camera.
Some critics called the ad “soul-crushing” for its portrayal of the destruction of creative tools, and it tapped into creative people’s fear about how tech like AI could jeopardize their professions. Myrhen apologized for “Crush” at the time, saying, “We missed the mark.”
In his Cannes remarks, Myrhen shifted the focus away from technology to the human talent at the heart of the industry. “Human touch is our superpower,” he said. “It’s the secret to building long-term brand love.”
For those still fearful about AI’s potential destructive power, Myhren ended his speech with a call to action: “AI will ride shotgun and be the best creative partner this industry has ever seen,” he said. “But we’ve got to drive.”
Hopefully making a ruckus, one blog post at a time
Be sure to check out my other blog, Joe’s Journey, for selected short stories and personal insights on life and its detours.
The advertising industry has seen beaucoup changes over the past few years. One recent change that is sweeping the ad scene is Artificial Intelligence or AI for short. We’re still grappling with it.
Man and AI robot waiting for a job interview: AI vs human competition Credit: Adobe Stock
With this in mind, I came across an article written by the Op-Ed Contributor of MediaPost, Manjiry Tamhane, who sheds a fairly comprehensive take on AI and how best to understand it and cope with it to enhance our creativity and, in turn, our marketing and advertising. It’s a bit of a long read but worth it.
Writes Manjiry . . .
The marketing landscape is undergoing a seismic shift. The rise of artificial intelligence (AI) is not just transforming how brands engage with consumers—it’s revolutionising how we measure, optimise, and ultimately prove the value of creativity itself. For marketers eager to demonstrate the tangible impact of their creative work on sales, AI-powered measurement techniques offer an unprecedented opportunity.
This is an exciting, future-focused moment for our industry. Creativity has always been at the heart of effective marketing, but now, thanks to AI, we can finally unlock its full commercial potential with scientific precision.
Why Creative Effectiveness Is More Important Than Ever
In a world where consumers are bombarded by thousands of messages every day, creativity is what cuts through the noise. It shapes perceptions, drives engagement, and builds lasting brand equity. However while media optimisation—deciding where and when to place messages—has long been a focus, it’s increasingly clear that creative quality is just as critical. In fact, research from the Institute of Practitioners in Advertising (IPA) suggests that up to 49% of a campaign’s sales uplift can be attributed to creativity.
Yet, for years, measuring the true impact of creative ideas and executions has been notoriously difficult. Marketers have often relied on intuition, anecdotal evidence, or basic metrics such as impressions and click-through rates. While tools like ad recall surveys, focus groups, and creative awards offer some insight, these methods frequently fall short of capturing the full contribution of creativity to business outcomes. Traditional measures tend to overlook how creative quality drives emotional engagement, brand equity, and importantly, sales impact.
Enter AI. With the advent of advanced data analytics and machine learning, we now have the tools to decode what makes creative work effective—and, crucially, to link it directly to sales performance.
The Evolution of AI in Marketing: From Data Mining to Generative Models
To appreciate the transformative power of AI, it’s worth reflecting on how far we’ve come. In the 1990s, AI in marketing was largely limited to rule-based systems—useful for direct marketing, credit scoring, and basic customer segmentation. The 2000s saw the rise of machine learning and web analytics, enabling marketers to understand online behaviour in new ways.
The 2010s ushered in the era of deep learning and personalisation. AI could now analyse unstructured data—images, text, even video—at scale, powering everything from chatbots to personalised recommendations. Fast forward to today, and generative AI models like ChatGPT, Gemini, and Llama are producing compelling copy, visuals, and even video content tailored to specific audiences and platforms.
What’s changed most dramatically is speed and scale. Since 2010, the cost of computing power has plummeted, while the volume of global data has exploded. This abundance of data fuels ever more sophisticated AI systems, capable of processing information and generating insights in real time. While AI has enabled marketers to analyse vast datasets and uncover patterns, we are now entering an era defined by ‘agentic AI’—artificial intelligence systems that can act with autonomy and initiative. These AI agents are capable of proactively managing tasks, making decisions, and optimising campaigns in real time.
For marketers, this means moving beyond hindsight (what happened) and insight (why it happened), to true foresight—predicting what will work best before campaigns even launch.
Cracking the Code: How AI Measures Creative Effectiveness
So, how does AI help us truly understand the effectiveness of creative work?
The answer lies in the ability to analyse vast numbers of creative assets—across multiple channels, formats, and iterations—and extract the features that drive results. With agentic AI, intelligent agents can autonomously evaluate creative assets, identify high-performing elements, and recommend improvements, freeing up human teams to focus on strategy and ideation.
Here’s how next-generation AI-led techniques are transforming creative measurement:
1. Feature Importance
Machine learning models can automatically score each creative feature—be it a visual element, tone of voice, messaging, or format—against key business outcomes such as sales or brand lift. By connecting creative features to end-market measurement, marketers can pinpoint which elements have the greatest impact, and which may be holding back performance.
2. Feature Testing
With thousands of creative variations running across different channels, it’s impossible for humans to keep track of what works best. AI analyses past campaigns to identify which combinations of features consistently perform well. AI agents can continuously test and learn from past campaigns, autonomously adjusting parameters to find optimal combinations. This enables teams to establish rules and guidelines for future creative development, ensuring that each execution is built for success.
3. Predictive Modelling
Perhaps most excitingly, AI allows marketers to simulate and predict the likely performance of creative assets before they go live. If a particular advert underperformed, predictive modelling can reveal which features—if added or emphasised—would have boosted its impact. This empowers creative teams to experiment boldly, iterate rapidly, and optimise campaigns with confidence.
4. Content Recommendations
Advanced AI models don’t just diagnose problems—they prescribe solutions. By analysing patterns across successful campaigns, AI can recommend specific changes to creative content, such as introducing the brand name earlier in a video or adjusting the call-to-action for greater clarity. Crucially, these recommendations respect brand guidelines and ensure consistency across all touchpoints.
5. Visualising the Brand Space
AI can also map out the “creative execution space” for a brand and its competitors, revealing who owns which creative territories and where there may be opportunities for differentiation. For example, analysis of fast-food advertising in the US has shown how one brand’s creative approach began to encroach on another’s distinctive territory—insights that would be nearly impossible to glean manually.
AI Across the Funnel: Precision at Every Stage
While AI is transforming creative measurement, it’s important to remember that the fundamentals of marketing remain unchanged. At its core, marketing is about guiding customers through a journey—from awareness and consideration to conversion, retention, and advocacy.
What’s changed is how AI enables us to execute each stage with unprecedented precision and agility:
Top of Funnel: AI analyses massive datasets to segment audiences and optimise ad placements, maximising reach and impressions.
Mid-Funnel: Personalisation engines ensure that potential customers see content tailored to their needs, while predictive analytics anticipate what information or incentives will move them closer to purchase.
Bottom of Funnel: AI streamlines the conversion process, optimising landing pages, personalising calls-to-action, and automating follow-ups.
Post-Conversion: AI-driven customer service tools provide instant support, while predictive models trigger retention strategies and suggest complementary products.
At every stage, AI helps marketers model key performance indicators (KPIs), attribute value accurately, and optimise investments for maximum growth. Crucially, it is creative that acts as the catalyst, moving consumers seamlessly through the funnel—from capturing attention at the awareness stage, to sparking interest and consideration, driving action at conversion, and fostering loyalty post-purchase. By harnessing AI to measure and refine creative effectiveness at each touchpoint, brands can ensure their messaging not only reaches the right audience but also resonates powerfully, guiding consumers along the journey and maximising the impact of every marketing investment.
Taking Action: How to Embrace the Future of Creative Measurement
To harness the full potential of AI-led creative effectiveness measurement, brands should consider the following actions:
Adopt a Data-Driven Mindset: Invest in AI-powered tools and talent to move from intuition to evidence-based creative strategies. Make data central to every decision.
Foster Experimentation: Encourage rapid testing and learning, using AI to simulate and refine creative concepts before launch. Create a culture where experimentation is celebrated and failure is seen as a step towards improvement.
Align Creativity with Business Goals: Use AI insights to ensure every creative decision is linked to measurable sales impact, not just aesthetic appeal or awards.
Assess Organisational Readiness: Evaluate your organisation’s data, technology, and people to ensure you’re equipped for sustainable, AI-driven growth. Tools like the Marketing Impact Readiness Assessment (MIRA) can help benchmark your capabilities.
Prioritise Privacy and Ethics: As you embrace AI, ensure robust governance and transparency around data usage. Build trust with customers by being clear about how their data informs creative targeting and measurement.
A Bold New Era for Creative Effectiveness
AI isn’t just reshaping creative development—it’s redefining how we measure, optimise, and prove the value of creativity. However, the true power of this new era lies in the collaboration between human ingenuity and AI-driven insight. While AI brings speed, scale, and analytical precision, it is human creativity, intuition, and strategic thinking that inspire ideas, craft compelling narratives, and connect emotionally with audiences.
Credit: Adobe Stock
Brands that embrace these future-focused techniques—harnessing the best of both human talent and artificial intelligence—will lead the way, delivering campaigns that don’t just look great, but drive real business results. The future of creative effectiveness is bright, bold, and powered by a partnership between imagination and intelligence.
Now is the time to combine your team’s creative vision with the transformative capabilities of AI, creating marketing that inspires, engages, and delivers measurable growth.
Are you ready to seize the opportunity? The next chapter of creative effectiveness starts now—with humans and AI working together.
What form that will take, who knows. One thing’s for sure; it’s the next stop on Creativity’s journey to persuasive excellence.
Hopefully making a ruckus, one blog post at a time!
Be sure to check out my other blog, Joe’s Journey, for selected short stories and personal insights on life and its detours.
A few weeks ago I read a piece from the New York Times about a man who cultivated his creativity at a young age. While we all may not echo his circumstances, we can sure learn from them. Every one of us needs a little spark of creativity now and then to make life a wee bit more interesting . . . And fun.
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Last May, my father-in-law showed up at my house with a child-size drum set in his trunk. That might make some parents shudder, but I was thrilled. I was a drummer when I was younger, with a set just like this one, and now my 7-year-old son could follow in my footsteps.
I’ve learned two things in the year since. First, you can’t force your kids to like the things you like; my son has probably played those drums for 15 minutes total. More important, though, I learned that I wasn’t a former drummer. I’m still a drummer. Even though I hadn’t engaged that part of my brain in years, my trips downstairs to do laundry now usually include a few minutes bashing on that little drum set. I’m not making beautiful music — just ask my neighbors — but I’m having a great time. Every little session leaves me feeling energized.
That spark of creativity is something my colleagues at Well, The Times’s personal health and wellness section, think everyone could use more of. Starting tomorrow, they’ve got a five-day challenge that aims to help readers nurture their creative side. I spoke with Elizabeth Passarella, the writer behind the project, to learn more.
After years away from the drums, I’ve been shocked by how good it feels to make music. Why is that?
What you feel is what many of us feel when we do something creative: giddy and inspired. Whether you do something more traditionally creative, like draw or play music, or riff on a recipe because you were out of an ingredient, it gives you a little boost. And there is plenty of research that links creativity to happiness and better moods.
Some people reading this are gifted painters and musicians, I’m sure. But others would probably say that they don’t have much artistic talent. What would you say to them?
You are all creative in some way. There’s a definition of creativity that researchers use: generating something novel that is also useful. That could be the score to a movie. It could also be, as one expert told me, a brilliant solution to keeping your dog out of a certain area of your house. Or making up a weird game to play with your toddler.
Basically, anybody can be creative at any time.
Yes. And it might come more naturally to some of us. But it’s a skill you can practice and grow. Several researchers I spoke to emphasized how curiosity — just being open to something new or asking questions — is a hallmark of being creative. We can all nurture that.
[Note:: I have an avid curiosity and a sometimes warped sense of humor].
Part of the goal here, I know, is to help people actually get over the hump and do a creative new thing. How does that happen?
Every day, we give you a short exercise that’s a warm-up for your brain. Kind of like a stretch. And we tell you the aspect of creative thinking that it’s demonstrating, some of which you probably already do but just don’t realize. For example, having constraints when you are problem-solving can improve your solutions. It’s why I write snappier articles when my editors give me word counts (which they always do). On the day we talk about constraints, we’ll ask you to write a poem using only certain words we provide. I love that challenge. You’ll see one of my poems as an example. Be nice.
I’m sure your poetry is just as good as my drumming. Before this project, did you consider yourself a creative person?
[Note: I agree with what he says; I’ve been an advertising creative director, copywriter, and currently a freelance writer]
Absolutely. I’m a journalist, I write books and I have no other employable skills. Writing is the only job I’ve ever had, so honestly, learning techniques to get out of a rut and knowing I can grow my own creativity feels like I’ve gained a little job security. (Haha, just kidding. There’s no job security in writing.) But in all seriousness, before reporting this story, I would have said that creativity always alights on you, like a muse. I learned that, no, you can work at it. That makes me excited and hopeful.
I hope all you creative and soon-to-be creatives get something from this article. After all, a part of creativity is sharing about creativity. Have fun, guys!
Hopefully making a ruckus, one blog post at a time!
Be sure to check out my other blog, Joe’s Journey, for selected short stories and personal insights on life and its detours.
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